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Shipping Information

Our goal is to make your ordering process as efficient as possible.

Marula accepts orders that are shipped to locations in the United States, including APO/FPO/DPO, P.O. Boxes and U.S. Territories.

All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped. 

 

SHIPPING RATES

Shipping Charges Order Total* Standard 2 Day Overnight
$0.00 - $49.99 $7.00 $17.00 $25.00
$50.00 - $100.00 $0.00 $18.00 $26.00
$100.01 - $200.00 $0.00 $19.00 $27.00
$200.01 - $300.00 $0.00 $20.00 $28.00
$300.01 - $400.00 $0.00 $21.00 $30.00

 *Shipping Charges are based on total product price after discounts, excluding taxes and shipping or fees.   

 

SHIPPING METHODS

Orders are shipped and delivered on business days, Monday through Friday, excluding major holidays, to locations within the United States.

We do our best to estimate the most accurate delivery time.  Shipping times apply to in-stock items only. Delivery of out-of-stock items is subject to availability. The dates provided are estimates and are subject to change.

Please select the method that best suits your delivery needs during checkout.

Standard Service

Most orders shipped via Standard Service are processed and shipped within 1-2 business days, depending on product availability.

  • Most Standard orders are delivered within 3-5 business days from the order’s ship date.
  • Orders to P.O. Boxes are delivered within 6-14 business days.
  • APO/FPO/DPO orders and orders to Alaska, Hawaii, and the US Virgin Islands are delivered within 14-21 business days of the order’s ship date

2nd Day Service

2nd Day orders placed by 3:00 pm EST Monday through Friday, excluding holidays, are processed and shipped the same business day, depending on product availability. 2nd Day orders placed after 3:00 pm EST or on a weekend or holiday will be processed and shipped the next business day.

  • Orders shipped via 2nd Day Service are delivered within 2 business days from the order’s ship date.
  • Orders to P.O. Boxes, U.S. Territories, APO/FPO/DPO and some locations in Alaska and Hawaii are not eligible for 2nd Day Service.
  • Please note that a signature may be required upon delivery of 2nd Day Service.

Overnight Service

Overnight orders placed by 3:00 pm EST Monday through Friday, excluding holidays, are processed and shipped the same business day, depending on product availability. Overnight orders placed after 3:00 pm EST or on a weekend or holiday will be processed and shipped the next business day.

  • Orders shipped via Overnight Service are delivered within 1 business day from the order’s ship date.
  • Orders to P.O. Boxes, U.S. Territories, APO/FPO/DPO and some locations in Alaska and Hawaii are not eligible for Overnight Service.
  • Please note that a signature may be required upon delivery of Overnight Service.

 

ORDER STATUS

We process orders Monday through Friday in the order in which they are received. Orders placed after 3:00pm EST Monday through Friday will not be processed until the next business day.  If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. If you have questions about your order, please call Customer Care at (310) 559-8600 or email us at info@marula.com and we would be happy to assist you.

 

CHANGE SUBMITTED ORDERS

We start working on your order as soon as it is placed, so we are unable to make any changes or modifications to an order after it has been placed and confirmed.

 

HAWAII, U.S. TERRITORIES

Marula.com accepts orders being shipped to Alaska, Hawaii and the U.S. Territories (Puerto Rico, Guam, and U.S. Virgin Islands), but some restrictions apply. Priority shipping methods (Overnight or 2nd Day service) are not available for certain locations in Alaska, Hawaii and the U.S. Territories.

If you have any questions concerning the shipment of your order, please contact Customer Care at (310) 559-8600 or email us at info@marula.com.

 

P.O. BOXES AND APO/FPO/DPO ADDRESSES

Most items may be shipped to a P.O. Box or Military APO/FPO/DPO addresses, but some restrictions apply. Orders being sent to P.O. Boxes or Military APO/FPO/DPO addresses must be shipped via the United States Postal Service and Priority shipping methods (Overnight or 2nd Day service) are not available.

 

INTERNATIONAL SHIPPING

We regret that we are currently unable to accept orders to be billed or shipped to destinations outside the U.S.